Question 1

What makes 10x10 special?

Accepted Answer

10x10 provides host software for private group board administration, assignment workflows, mobile access, and support.

Question 2

What is included with host access?

Accepted Answer

Host access includes private board setup, participant coordination, automated assignment support, mobile access, digital delivery, and customer support.

Question 3

What does 10x10 charge for?

Accepted Answer

10x10 charges only for host software access. It does not process participant payments, store customer balances, transfer value between participants, or provide regulated financial services.

Question 4

Who processes online purchases?

Accepted Answer

Online purchases may be processed by Paddle, our merchant of record, which handles payment details, taxes, invoices, receipts, and related payment support.

Question 5

Mobile experience?

Accepted Answer

The mobile app helps invited users follow private board status, assignments, and host updates from iOS and Android devices.

Question 6

Customer support?

Accepted Answer

Customers can contact support at support@10x10xu.com for account, product, and digital access questions.

Questions & Answers

WHAT MAKES 10X10 SPECIAL?

WHAT IS INCLUDED WITH HOST ACCESS?

WHAT DOES 10X10 CHARGE FOR?

WHO PROCESSES ONLINE PURCHASES?

MOBILE EXPERIENCE?

CUSTOMER SUPPORT?